Our grading system explained
- Expedition Grade
Travelling to far-flung destinations on an adventurous holiday is often a once-in-a-lifetime experience and can give rise to many questions about what to expect. At Mountain Kingdoms we provide all the help, advice and reassurance you need from first contact to return. Here is some essential information about the services we offer that ensure you will have the best possible holiday experience.
We value your feedback
When you return from your holiday we will send you a post trip questionnaire. We very much value the comments of our clients and use these to make improvements to our holidays. If you do not receive a form within a week of your return please contact the office. You can also follow this link and leave a review on our website.
The Association of Independent Tour Operators (AITO) independently monitors the standards of its members' holidays. Click here to go to the relevant page of AITO's website and leave your feedback. This process only takes a minute.
Don't forget, if you enjoyed your holiday with Mountain Kingdoms, and decide to travel with us again in the future, you will be entitled to claim a loyalty bonus.
Share your experiences on Facebook
We would love to hear about your favourite holiday memories so why not share your good times on our facebook page.
Each year we hold a competition to find our clients' photo of the year. So, when you get back from your holiday, don't forget to send us your favourite images for the chance to win a Mountain Kingdoms holiday voucher valued at £150, and also get your picture in our brochure.
We often include other entries in our brochure, and these will receive a small payment. Email your photos to firstname.lastname@example.org or send multiple entries on a disk (address below). Please label each of your photos so we know where they were taken.